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Q. A couple of things to look out for when you are
purchasing a kiosk: Make sure the cabinetry is made from metal, preferably 16 Gauge
Steel for durability, don't be fooled by cheap particle board
imitations.
A. Our kiosk stand is made of powder
coated steel. We use minimum 16 gauge or heavier when needed, basically you could not bend
or dent it unless you ran over it with a truck.
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Q. View their client list to make sure they have a
diversified knowledge of kiosk technology.
A. We are currently finalizing a project for Tidal
Multimedia for a major client of theirs - a shipping museum. Our other installations
have been running up to 2 years now with minimal disruptions. The disruptions were
always due to components that promised more than they could deliver. So we have
stopped using certain brands regardless of their good reputation in the market place.
The brands we now use are by far more reliable. Any disruptions are always promptly
dealt with. As far as diversified knowledge goes we specialize in educational and
entertainment product shows. Our Kiosks are geared for these purposes only - for
example, we don't build bank machines or product dispenser type kiosks.
To name a few great locations that we currently have
installations with:
East Side Mario's and Boston Pizza restaurants.
Curves for women and Modern Granite and Marble.
We also have done several other restaurants and automotive
registries too.
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Q. Make sure the enclosure you are working with is ADA
Compliant, UL Listed, and FCC Approved for electronics and
integration.
A. Most of the kiosk companies out in the
marketplace assemble components and electronics, assemble the cables, and attach them to a
chassis that is completely enclosed. Due to the custom assembly of the components, and
cables, they require these approvals to ensure safety in their construction against things
such as shorting out electronics causing shock or fire hazards. Our stand is not like that.
We do not assemble any of the electronics or cables. We use a desktop LCD screen, and using
approved mounting brackets, attach it to the top of an LCD stand. We take a small version
of a desktop tower and place it in a shelf in the base of the stand and use approved cables
to run from the PC to the LCD screen. We do not modify or assemble any of the electronic
components, and all electronic components and cables are fully approved as much as your
desk top PC, screen and cables are fully approved. Since we do not assemble or modify any
electronics, and we do not attach them to the chassis the stand itself does not require
these approvals. We merely place the components on a stand and on a shelf the same as my
computer components are on my desk and on shelves. Our answer to kiosks is simple, yet
stylish, reliable, yet affordable.
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Q. There are many kiosk companies popping up overnight and
shutting down overnight. Make sure your company has been in business for at least 3
years. (the kiosk industry is recently expanding exponentially)
A. I assume the reason for this question is to ensure that
you are going to get reliability and warranty coverage after the sale? Our electronic
components are built and warranted by companies such as Samsung and Asus computers.
They have been around for a lot longer then 3 years and I don’t think they are going
anywhere too soon. Our stand is merely a cosmetic piece of metal, we can warranty it
for 2 years against manufacturers defects.
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Q. Make sure that the kiosk company you are deciding to go
with has met their deadlines in the past. We are very aware of specific companies
that are in law suits because they promised a 4-6 week lead time and came back with a
3-5 month lead time.
A. Yes we are all aware of the horrors in the industry. When
we can sit down with a definite number we can write up a contract for definite
delivery dates. We are also aware of the horrors in costs of kiosks by the big guys
who can build hundreds in a month and have a hundred sitting in a huge warehouse out
there. They are more than willing to charge $6000-$10000USD for a bottom of the line
kiosk. We are not a huge company with a huge ware house full of stands, but we can
work with you to get the quality and quantity that you desire within a reasonable
amount of time and for a reasonable amount of cost.
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Q. Make sure your kiosk is powder coated for durability.
Powder coating is a process in which the bare metal of the kiosk is washed and
negatively charged, then the colored powder is electronically bonded to the metal.
This creates a very strong shell for the kiosk that is very similar to that of which
you will find on a washing machine or dryer.
A. All our stands are powder coated. Yes it is a very good
process and I highly recommend it.
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